L-赖氨酸碱

FAQ

Q: How long is your delivery time?

A: Generally it is 1-2 weeks..

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q: What's your MOQ ?

A: For the high value product, our MOQ starts from 25kg.

Q: Is there a discount ?

A: Yes, for larger quantity, we always support with better price.

Q: How to confirm the Product Quality before placing orders ?

A: Our products conforms to the internation standard, such as USP, CP, FCC. We can also send you the samples for test. After you confirmed the samples, we will move to the next step for cooperation.

Q: How to start orders or make payments ?

A: You can send our your Purchase order ( if your company has ), or just send a simple confirmation by email or by Trade Manager, and we will send you Proforma Invoice with our bank details for your confirmation, then you can make payment accordingly.

Q: How do you treat quality complaint ?

A: We tested each batch before delivery and only qualified product will be delivery, in case you find any problem about the quality when you received and tested, send email to us, and enclose the photo of the products and 3rd party test reports, We negotiate to resolve these issues, recall or exchange goods, or compensate.

Q: why we choose you ?

A : We ensure ingredient purity, on-time delivery, process efficiency and the technical documents you require.

(1) quality: meet even exceed what you expect.

(2) prices: competitive

(3) service: one stop shop solution, respond soon, delivery fast, share the market information, share the new application of the product.